Customer Support Automation

Customer Support Email Automation

Tired of manually replying to support emails?
This automation sorts, drafts, and alerts all while you focus on your actual work.

Here’s how it flows:

It starts the moment a new email lands in your Gmail.
The workflow grabs the email, pulls in the details, and checks if it’s a support-related query using AI (thanks, OpenAI).

If it is a support request:
The AI writes a draft reply for you.
That draft is saved straight to Gmail.
And to keep you in the loop, it sends a Telegram alert saying “Support Draft Created”.

If it’s not a support email:
You get a Telegram message that flags it so no message goes unseen or ignored.

It’s perfect for:

• Solopreneurs managing customer queries
• Support teams tired of writing the same replies
• Agencies who want faster response workflows

Everything happens on autopilot.
Emails get sorted. Replies get drafted.
And you? You stay focused on real problems, not your inbox.